Privacy Policy

Effective 2/11/2026

Citizen Action Illinois ("Citizen Action Illinois," "we," "us," or "our") respects the privacy of our members, supporters, and website visitors. In order to better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected when you visit our website (the "Website").

Information We Collect and How We Use It

In the course of using the Website, we may collect:

  • Email addresses when you sign up for updates, action alerts, or our listserv

  • Contact information you voluntarily provide (such as name, address, or phone number)

  • Payment information when you make a donation or purchase

  • Information you provide when signing up to volunteer or take action

  • Aggregated, non-personal information about how the Website is used

We may also collect IP addresses, which are not linked to personal information of any individual user, to analyze trends, administer the Website, track usage volume, and gather broad demographic information for aggregate use. This information helps us understand how visitors use the Website and how we can improve it.

How We Share and Protect Information

Citizen Action Illinois does not sell, rent, or trade names or other personal information about our Website users, members, or donors to mass marketers or any other entity. We do not share donor information with other organizations.

Online donations and payments are processed through third-party service providers. Citizen Action Illinois does not retain, store, sell, or share your credit card or payment-related information.

We take reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. Access to personal information is limited to authorized staff and contractors who need the information to perform their duties. We require third-party service providers to comply with confidentiality and data protection requirements and to use personal information only for authorized purposes.

We reserve the right to use or disclose personal information as necessary to:

  • Protect the security or integrity of the Website

  • Protect against threats to personal safety or destruction of property

  • Protect against legal liability

  • Comply with applicable laws, regulations, legal processes, or government requests

We may also share personal information with successors or assigns in the event of a lawful organizational transition, consistent with applicable law.

Privacy of Children

Citizen Action Illinois encourages people of all ages to learn about our mission and advocacy work. However, we do not knowingly solicit personal information from children under the age of 14. If we learn that we have collected personal information from a child under 14, we will take appropriate steps to delete that information.

Links to Other Websites

The Website may contain links to third-party websites. Citizen Action Illinois is not responsible for the privacy, security, or data practices of other websites or organizations. We encourage you to review the privacy policies of any external sites you visit.

Anti-Spam Policy and Your Opt-Out Rights

Citizen Action Illinois is committed to permission-based communications and does not engage in spam. You may opt out of receiving emails from us at any time by using the unsubscribe link included in our emails or by contacting us at info@citizenaction-il.org.

Text Opt-Ins and Third-Party Sharing

Text messaging originator opt-in data and consent will not be shared with any third parties unless required by law.

Commitment to Data Security

We take precautions to host and maintain a secure Website and to safeguard personal information from unauthorized use. These measures include administrative, technical, and physical safeguards designed to protect sensitive data.

Your Consent and Questions

By submitting personal information through the Website, you consent to our collection, use, and disclosure of such information as described in this Privacy Policy. If you have questions about this Privacy Policy or would like to request access to, correction of, or deletion of your information, please contact us at info@citizenaction-il.org.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be effective immediately upon posting on the Website and updating the effective date above. We encourage you to review this page periodically to stay informed about our current privacy practices.